Claims & Customer Support

Unexpected incidents such as burglary and theft can cause financial loss and disrupt daily business operations. One recent case handled by PowerWealth involved a burglary loss insurance claim reported at a gasoline station within the National Capital Region. The incident occurred at around 4:45 AM on March 10, 2025, while personnel were preparing to open the station for daily operations. During inspection of the office area, staff noticed signs of forced entry and immediately conducted further checking inside the premises. Investigation revealed that the office doorknob had been forcibly opened. Additional inspection confirmed that the storage area containing the station’s cash collections had also been forcibly accessed. Authorities conducted verification and documentation of the incident to assess the reported loss and gather the necessary details related to the case. Based on the investigation, cash amounting to Php 251,195.00 was reported missing. Through PowerWealth’s assistance in facilitating the insurance claim process and coordinating the required documentation, the insured client successfully received an approved burglary loss insurance claim amounting to Php 251,195.00, subject to a Php 5,000.00 deductible. The case highlights the importance of having reliable insurance protection and responsive claims assistance in helping businesses recover from unexpected financial losses.

PowerWealth recently assisted in processing an electrical damage insurance claim involving a fast-food establishment that experienced operational disruption after an electrical system issue affected several components within the store. Initial inspection revealed that the incident was caused by a burnt wire jumper, resulting in equipment malfunction and temporary interruption of operations. Technicians conducted an assessment to identify the affected components and evaluate the condition of the electrical setup. Restoration work was carried out to stabilize the system and restore affected equipment. Additional wiring adjustments and verification procedures were also completed before the store’s systems underwent testing and evaluation. The affected equipment, including the store’s ice machine, was successfully restored and confirmed operational following repairs and inspection. Through PowerWealth’s insurance claim assistance, the insured establishment successfully received a payout amounting to Php 367,638.29 to help recover from the financial impact of the incident.